Dgames Com Terms & Conditions — What You Need to Know Before Using the Platform

By accessing the Dgames Com platform, creating an account, or using any of our services, you are deemed to have fully accepted these terms and conditions. If you do not agree with these terms, please do not use Dgames Com.

Dgames Com operates under an international gaming licence and provides online gaming and Sports Betting services to users across Bangladesh and other countries. Dgames Com makes no representations regarding a user's legal age or jurisdiction — users are solely responsible for ensuring their own compliance.

Dgames Com may update these terms and conditions at any time without prior notice. Continued use of the site following any changes will be considered acceptance of the updated terms. We recommend revisiting this page regularly.

The following conditions must be met to open an account on Dgames Com. Failure to comply may result in account termination at any time.

• You must be at least 18 years old — no exceptions
• You must provide accurate information at registration — including your full name, date of birth, and mobile number
• Each individual may operate only one account
• Only one account per device per household is allowed
• Account credentials must never be shared with any third party
• Opening an account under someone else's name or a false identity is strictly prohibited

Dgames Com may request a national ID, passport, or other identity documents at any time for account verification. This process is part of our KYC (Know Your Customer) policy and may be required before any withdrawal can be processed.

Dgames Com currently supports deposits via bKash, Nagad, Rocket, and bank transfer. Please keep the following in mind when making a deposit.

• Minimum deposit amount: ৳500
• Deposited funds are generally credited to your account instantly
• Deposits must be made only from a mobile banking account registered in your own name
• Funds sent from another person's account will not be processed or refunded
• No fees are charged on deposits, though your mobile operator's charges may apply
• Any deposit-related issues must be reported to support within 24 hours

Dgames Com does not accept third-party payments under any circumstances. If funds from a third party are detected, they may be forfeited and the account may be subject to investigation.

Dgames Com keeps the withdrawal process as straightforward as possible. That said, there are a few rules you should be aware of.

• Minimum withdrawal amount is ৳500
• Withdrawals may be held until KYC verification is completed
• Processing is typically completed within 15 minutes to 24 hours
• Large withdrawals may require additional verification
• Withdrawals can only be made using the same method as the original deposit
• Bonus balance cannot be withdrawn before wagering requirements are met

Dgames Com offers a range of bonuses and promotions, each with its own terms and conditions. Full details for each offer are available on the relevant promotion page.

• Please read the relevant terms and conditions before claiming any bonus
• Bonus balance cannot be withdrawn prior to fulfilling wagering requirements
• Bonuses will be forfeited if misused or claimed across multiple accounts
• The welcome bonus is for new members only and cannot be claimed more than once
• Dgames Com reserves the right to modify or withdraw any bonus offer at any time
• Withdrawal limits may apply to winnings derived from bonus funds

Dgames Com's bonus program is designed to reward regular users. That said, bonuses should not be considered a guaranteed source of income — they are simply an added benefit for your entertainment.

The following general rules apply at all times when placing bets or playing games on Dgames Com.

• Once confirmed, bets cannot be changed or cancelled, except through the Cash Out feature
• If incorrect odds are displayed due to a technical error, Dgames Com reserves the right to void the affected bets
• If a match is cancelled or postponed, the outcome of the bet will be determined according to separate rules
• Slot game outcomes are determined by RNG and follow no predetermined pattern
• If a disconnection occurs mid-game, the result will be saved on the server
• Dgames Com reserves the right to investigate any suspicious betting patterns detected on the platform

Odds in live betting change rapidly. The odds displayed at the moment your bet is confirmed are final — previously seen odds cannot be claimed. Dgames Com is committed to keeping your betting experience smooth, so please contact support if you encounter any issues.

The following activities are strictly prohibited on the Dgames Com platform and will result in immediate account closure.

• Creating multiple accounts to claim bonuses or gain unfair advantages
• Operating an account using another person's identity
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Money laundering or transactions involving illegal funds
• Misconduct or harassment toward other members
• Using automated bots or software to place bets or play games
• Impersonating Dgames Com staff

Dgames Com may suspend or permanently close an account under the following circumstances.

• Immediate closure upon breach of Terms & Conditions
• Withdrawals will be put on hold until KYC verification is completed
• Temporary suspension pending investigation for suspicious activity
• Accounts inactive for more than 12 months are subject to a monthly maintenance fee of ৳50
• Self-exclusion at the user's own request

If you wish to close your account, please contact support. Any verified balance can be withdrawn before the account is closed. Self-exclusion is a positive step as part of responsible gaming, and Dgames Com fully supports this decision.

Dgames Com takes the privacy of your personal information very seriously. To learn more about how we collect, use, and protect your data, please review our Privacy Policy Read.

• Your personal data is never sold to third parties
• Your information is never shared except where required by law
• All data is protected with 256-bit SSL encryption
• You can request access to your data through our support team

Dgames Com always strives to provide fair and reliable service. However, our liability is limited under certain circumstances.

• Dgames Com is not liable for any losses resulting from internet disconnection
• Dgames Com bears no direct liability for errors caused by third-party payment providers
• Dgames Com is not liable for account data breaches resulting from the user's own negligence
• All disputes will be resolved within a maximum of 14 business days

If a dispute arises, please contact Dgames Com's support team first. If the issue remains unresolved, you may escalate your complaint through the relevant licensing authority. Dgames Com is committed to reaching a fair resolution in all cases.

For any questions or clarifications regarding these Terms & Conditions, please contact the Dgames Com support team. We are available 24 hours a day, 7 days a week.