Everything you share with us when joining Dgames Com — how we store it, how we use it, and how we keep it secure — is explained here in plain English.
Six key things you need to know
Every transaction and piece of personal data on Dgames Com is protected by bank-grade 256-bit SSL encryption. No one outside can access or read your information.
Your name, mobile number, or email is never sold to third-party advertisers or brokers. Dgames Com does not compromise on this policy.
Dgames Com collects only the data needed to operate its services. We do not ask for unnecessary information, and we do not store it.
You can view, correct, or request deletion of any information we hold about you at any time. That is your right.
Dgames Com's Privacy Policy is written in plain, straightforward language — not legal jargon — so anyone can read and understand it with ease.
If any significant changes are made to this Privacy Policy, Dgames Com will notify registered members in advance. No changes will be imposed without your knowledge.
Using Dgames Com means placing your trust in us — and sharing your personal information with us. We don't take that lightly. This Privacy Policy sets out clearly how we honor that responsibility.
This policy applies to all services on the Dgames Com platform — including the website, mobile app, and any information collected through support interactions.
In brief: Dgames Com uses your data solely to operate its services. It is never sold to third parties, never used for advertising, and never shared without your consent.
Dgames Com collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
Information you provide directly:
Automatically collected information:
Dgames Com never collects sensitive information such as religion, ethnicity, or political views. We simply have no need for this type of data to provide our services.
Every piece of data Dgames Com collects has a specific reason behind it. Each purpose is explained step by step below.
Your registration details are used to verify your identity. This is mandatory — an account cannot be created without it.
Payment information is required to process deposits and withdrawals accurately, and is also used to prevent fraud.
Knowing your history of previous issues allows the support team to resolve problems faster and more effectively.
Certain information is legally required to be retained to comply with anti-money laundering regulations and KYC requirements.
By analyzing your preferences and gaming habits, Dgames Com can show you more relevant bonuses and offers.
Activity is monitored to identify unusual gaming patterns and offer support where needed.
Dgames Com does not generally share your information with anyone. However, there are limited circumstances where sharing may be necessary, as outlined below.
Dgames Com never sells or transfers your information to advertisers, data brokers, or unrelated third parties. This is a core commitment.
Dgames Com maintains multiple layers of data protection — from technical security measures to staff training — all of which are reviewed on a regular basis.
That said, no online service can guarantee absolute security. Dgames Com takes every precaution, but you should also keep your password strong and never share it with anyone.
Dgames Com uses cookies on its website. Cookies are small text files stored in your browser that help keep your experience smooth and seamless.
You can disable cookies through your browser settings. However, disabling essential cookies may affect how Dgames Com functions.
Dgames Com believes your data belongs to you. That's why you have certain rights over it — and we take those rights seriously.
You may request to know what information Dgames Com holds about you.
You can contact support to request corrections to any inaccurate or outdated information.
Unless required by law, you may request that your account be closed and your data deleted.
You have the option to object to the use of your data for specific purposes.
You can request a copy of your data in a portable, structured format.
If you are dissatisfied with how your data is being handled, you have the right to file a complaint with the relevant authority.
To exercise these rights, email Dgames Com support. Requests are typically responded to within 30 business days.
Dgames Com does not keep your data indefinitely. Each type of information has a defined retention period.
Please Note: Closing your account does not mean all your data is deleted immediately — certain information must be retained for a defined period due to legal obligations. This applies to all online financial services.
Dgames Com is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.
If we discover that someone under 18 has accidentally created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child has been using Dgames Com, please contact our support team right away.
Dgames Com updates this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.
For any privacy-related questions, requests, or concerns, please reach out to the Dgames Com support team. We take every request seriously.
Email: support@dgamescom.best
Responses are typically provided within 7 business days. For urgent matters, 24/7 support is available via live chat.
Many people have concerns about the safety of their personal information with online services. In Bangladesh, a significant number of users are still hesitant to share personal details online — and understandably so. There have been cases where certain sites have sold user data, sent promotional messages without consent, or been careless with data security. Dgames Com is fully aware of these issues.
When you register on Dgames Com with your mobile number, that number is linked solely to your account. Dgames Com does not share it with any advertiser or sell it to any third party. If you receive unsolicited promotional calls or messages, they are not coming from Dgames Com.
Your bKash or Nagad number is protected in exactly the same way. The number you provide for payment processing is used solely to confirm your transactions — nothing else. Our payment partners operate under their own confidentiality agreements, and Dgames Com audits this regularly.
A common question is: does Dgames Com share data with the government? The answer is: only when required by a court order or a lawful government request. This is a legal obligation. We do not voluntarily share information with any authority without such a requirement.
You are also responsible for keeping your account password secure. Dgames Com recommends using a strong password — at least 8 characters, combining numbers and special symbols. Enabling two-factor authentication adds a significant layer of protection. If you ever notice unusual activity on your account, change your password immediately and contact support.
The Dgames Com Privacy Policy is more than a legal document — it is a commitment. Earning the trust of users in Bangladesh requires honesty and transparency. That is why this policy contains no hidden clauses and no ambiguity buried in complex legal language.
Clear answers to the most frequently asked questions
Now that you know our Privacy Policy, go ahead and register with confidence. On Dgames Com, your data, your money, and your experience are all protected.